Most of us would choose convenience over quality in today’s fast-paced world. The big-box stores and online shopping offer easy access to everything we need, but what if we told you that there’s a small business that offers both convenience and quality?
Grosse Ile Hardware is a hidden gem, serving the community with its friendly and reliable services for over 60 years. With an extensive collection of home repair and renovation items, power equipment, and garden supplies, the store has become the go-to place for homeowners and businesses in the area.
In this article, let’s delve deeper into the history of Grosse Ile Hardware, its current offerings, and how it continues to thrive in the age of large corporate chains.
Moon Milliman founded Grosse Ile Hardware in 1954 as an extension of Richardson’s Gas Station. The store started in a small building across the street from the gas station. Over the years, the store underwent several renovations and expansions under two family owners. In 1969, Moon sold the business to Robert and Jacqueline Lowler, who continued providing high-quality products and services. Thirty years later, the Lowlers decided to sell the store to Ray and Laura Biddle.
The Biddles made it their mission to preserve the “customer-friendly and full-service” attitude that Grosse Ile Hardware had become known for. They maintained the quality of products while modernizing and expanding the store to provide customers with a greater variety of items. The store now comprises 7,500 sq. ft of retail space and 750 sq. ft of warehouse storage.
Grosse Ile Hardware’s extensive home repair and renovation collection includes everything from paint and hardware to plumbing and electrical supplies. They also offer power equipment sales and support, lawnmower blade sharpening, and propane tank refilling. Need a new saw blade or a can of spray paint? Grosse Ile Hardware has got you covered.
One of the best things about Grosse Ile Hardware is its expert and personalized customer service. The staff is knowledgeable and always ready to help customers with their projects, big or small. They can offer guidance on which tools or materials to use and even give tips on tackling a particular project. Plus, you’ll never have to wander the store looking for what you need. The staff will help you find what you’re looking for quickly.
The current owners, the Biddles, understand the importance of supporting the local community. They sponsor several local sports teams and events, and donate gift certificates to charitable events. The store also participates in the annual “Island Wide Yard Sale,” which brings the community together. Furthermore, they have a loyalty program where customers earn points for every dollar spent that can then be redeemed for discounts on future purchases.
Grosse Ile Hardware is, without a doubt, a small business with a big heart. Its rich history, extensive collection of quality products, and personalized customer service make it stand out from the big-box stores. If you’re in the Grosse Ile area, do yourself a favor and check out this store. You won’t regret it.
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